The Plantronics Software Kit can be used to integrate Remote Call Control for just about any softphone on the market. It depends on the particular software you’re using:įor Microsoft Office Communicator, Lync 2010 (OC) users, Plantronics has many pre “Optimized for Microsoft Office Communicator” headsets to allow OC users to plug in a Plantronics audio device and provide Remote Call Control with OC.įor IBM Lotus Sametime users Plantronics has a plug-in component for Remote Call Control with the Sametime softphone. Yes, you will need to install Plantronics Software to get Remote Call Control when using a supported softphone. Do I need to use Plantronics Software to get Remote Call Control for softphones? In addition, if the user is using a wireless solution they can still answer and end the softphone call while away from their PC with a touch of a button on their headset. Without Remote Call Control users are forced to use the softphone interface to answer and end the call which can be complicated and varies across UC softphone applications. The user ends the softphone call by pressing the same button. Remote Call Control is the ability for the end user to hear their softphone ring in their Plantronics Headset and answer the softphone call by pressing the call control button on the device. Automatically manage your PC multimedia so you never miss a call.Customize your headset and USB adapter settings to your personal preferences.Control Panel (optional for the advanced User or IT professional).Configure your headset to answer an incoming call simply by putting the headset on Enhanced call status reporting is available for Microsoft Office Communicator, Lync 2010 and Skype.Quickly access links to product support and software/firmware upgrade information.Support for industry standard soft-phones and UC voice clients.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |